# Berto One/D

## **Pre-checks before connecting**

* Connect your roasting machine to the computer with a USB cable.
* Turn on the roasting machine.

## **Preset selection guide**

### **Berto One**

Please select the "Berto One" preset when setting up the Firescope app.

### **Berto D**

Please select the "Berto D" preset when setting up the Firescope app.

### **Berto R**

Please go to [the Berto R guide](#berto-r) to connect with Firescope.

## Setting up in the Firescope app

1. On the first roasting machine setup page, click **\[Connect my machine]** or go to the main menu → **\[Machines]** and click **\[Create]**.

   <figure><img src="/files/mJyGnCikI8Yw3L6YlLdv" alt=""><figcaption></figcaption></figure>

   <figure><img src="/files/pMGFtrCDgSgmcsboOMSp" alt=""><figcaption></figcaption></figure>
2. Choose the integration preset that matches your machine, based on [the Preset selection guide ](#preset-selection-guide)above.

   <figure><img src="/files/hrGiUMMBKMg7cO6NbMgg" alt=""><figcaption></figcaption></figure>
3. Select the correct serial port. Valid ports usually have the following formats:

   **Windows**

   * \[FTDI] COM3, \[Silicon Labs] COM4, etc.
   * ⚠️ Ports with \[Microsoft] at the front are less likely to work.
   * COM1 and COM2 usually do not work reliably.

   **Mac**

   * Ports like /dev/tty.usbserial-XXXXXXX are typically correct.
   * If you don’t see this type of port, please check the troubleshooting guide.
4. Click **\[Submit]**. The connection result will appear within 10 seconds.
   1. If the connection is successful, you’ll be able to see temperature values from your roasting machine.
5. If the connection fails, please double-check the following:
   1. Try changing the serial port and reconnecting.
   2. Make sure the USB cable is properly connected.
   3. Reinstall the driver and try again.
      1. Windows
         1. Download the driver from [this link](https://firescope-release-test.s3.ap-northeast-2.amazonaws.com/driver/ftdi_win.zip).
         2. Unzip the file and install the driver.
         3. Restart your computer and repeat steps 1–3 above.
         4. If a new serial port appears, select that one.
      2. Mac
         1. Download the driver from [this link](https://firescope-release-test.s3.ap-northeast-2.amazonaws.com/driver/ftdi_mac.zip).
         2. Move the unzipped file into your Applications folder.
         3. Open the file from Applications and run it.
         4. Restart your computer and repeat steps 1–3 above.
         5. If a new serial port appears, select that one.

{% hint style="success" %}
If you find it difficult to follow this guide or something doesn’t work as expected,\
please request [chat support ](https://firescope.channel.io)or [remote assistance](https://cal.com/firescope/integration-support).
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.firescope.io/en/connect/berto-one-d.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.