> For the complete documentation index, see [llms.txt](https://docs.firescope.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.firescope.io/support/upload-log.md).

# 로그 파일 업로드하기

머신 연동이 되지 않거나 에러 메시지가 표시되어 Firescope 앱 이용이 어려운 경우, 로그를 첨부하여 문의해 주시면 빠르게 도와드릴 수 있습니다.

### Windows

1. Firescope 앱의 아이콘을 오른쪽 클릭해 주세요.
2. `탐색기에서 로그 표시` 메뉴를 선택해 주세요.
3. `main.log` 파일을 채널톡에 첨부해 주세요.

<figure><img src="/files/AvBhQv87fOBTUesXiCDx" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/ifuVHASDdDc0dwwC5JUn" alt=""><figcaption></figcaption></figure>

### Mac

1. Firescope 앱을 실행시켜주세요.
2. 상단의 메뉴바에서 `도움말` 메뉴를 선택해 주세요.
3. `Finder에서 로그 표시` 메뉴를 선택해 주세요.
4. `main.log`파일을 채널톡에 첨부해 주세요.

<figure><img src="/files/iUXP1qRk3SCU9fDmnp4B" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/dwWJuYjbuaavi7OfYX2z" alt=""><figcaption></figcaption></figure>

위의 과정이 어려우시거나 문제가 발생하는 경우, 이 [링크](https://firescope.channel.io/home)를 통해 문의해 주세요.

<br>


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